Student Pack Application Hanging for Months

[asimonson1125]

Hi everyone,

Hey all, I have been trying to re-activate education benefits (I've had them for a few years prior) but this time my application has been stuck in the twilight zone for 7 months now and I'm starting to run into problems where I could really use the resources :/

[Arthur199S]

If your GitHub Education benefits have been pending for 7 months, that is not normal. Most applications are reviewed within a few weeks.

Here’s what you should do:

1. Check your application status

Go to:

Settings → Billing & plans → GitHub Education

Confirm it still shows as “Pending” and not “Rejected” or requiring additional documents.

2. Submit a support request directly

Open a ticket with GitHub Education Support:

https://support.github.com/contact/education

Include:

Your GitHub username

The date you applied

A screenshot of the pending status

Mention that it has been pending for 7 months

3. Re-apply (if necessary)

If support confirms the application is stuck, they may ask you to:

Cancel the current application

Submit a fresh one with updated verification documents

Education approvals are handled manually, so sometimes applications get stuck in review queues.

Support is the only team that can resolve this.

[asimonson1125]

Hey Arthur, my original post shows that the application is still pending and I am not able to apply again. That's steps 1 and 3. Step 2 is also disallowed since status checking is no longer provided. The other sections direct me to this forum.

[ahmadellari]

I I also have the same problem, as it appears that the application has been approved, but I have not received the benefits yet.